The Prime Balaji Deluxe at New Delhi Railway Station - Free Airport Pickup

The staff was great, the food very delicious, they provide clean towels, shampoo and soap. The room was cleaned every day. Near the hotel many markets. All was great about staff and room.

Every thing except free airport facility which was not arranged

The staff were out of this world extremely attentive respectful and on point. Very thoughtful and always willing to help and meet and go beyond our expectations. The room was spacious, clean, towels and sheets clean, hygienic and with all the amenities. Breakfast was extremely good and had enough choice. Breakfast staff were impeccable. Our favourite staff were the security guards and the breakfast staff they always went the extra mile to ensure we were safe and felt cared for. The room was cleaned to a decent standard everyday. For the price point this is a must stay, certainly recommend and would stay here again and again. The mikky restaurant and guru dev(veg) both around the corner are a must try. Incredible food and extremely affordable. The location is full of things to do and felt safe. Totally forgot to take photos but photos on booking are the real deal.

First, I had a request in the early morning of my booking that was fulfilled quickly and easily, that was a very good start, and I want to thank them again for this. The street is a small street and very quiet: you don't hear the noise of the avenue next to it. Also, when you arrive in this hotel, you are received like in a 5 stars hotel. Seriously. The staff is incredibly professional, polite and nice. I even thought that maybe I confused with another property. But no: they simply have a high standard of professionalism! Oh, and they are really fluent in English! The room is quite spacious and, rare thing with hotels in India: everything works!! The bed was clean and comfortable and I had a perfect sleep. The room service was efficient, quick, and the food was delicious and with gigantic portions: fabulous! If I have to stay in Delhi again, I will definitely stay there!

I’ve stayed in several hotels around Paharganj, and this is definitely one of the better ones so far. The elegant lobby sets a welcoming tone, and the stylish design continues across all four floors. The room feels modern and clean, with a solid level of comfort overall. That said, a few issues held the experience back from fully justifying the price. The power outlets holes are a bit loose, making it tricky to keep things plugged in. The TV didn’t work at all, and the mini bar couldn’t be used because its plug was too short to reach any socket. The bathroom, while offering a great warm shower, flooded the whole floor outside. The bed cover, though washed, looked a bit too used with some stains, and I had to request basic items like toilet paper and a face towel. I also, only got hair conditioner available (no shampoo). Still, cleanliness was on point and the staff were attentive and friendly. Breakfast was varied - tasty and enjoyable, especially when taken on the rooftop terrace if the weather’s nice. For other meals, the reception is quick to help with orders. Do bear in mind that there is no lift to the rooftop as it only goes up to the 4th floor (and the rooftop stays on the 5th), nonetheless room service is also available. With a few minor upgrades and fixes in the bedroom, this place could really shine with the name that it stands for.